How to Fix Bigo Live Black Screen/Crashing Issues? Troubleshooting Guide

Bigo Live is a popular live-streaming platform, but technical issues like black screens or sudden app crashes can disrupt your broadcasts. If you're facing these problems, don’t worry—this guide will help you diagnose and fix them quickly.

Common Causes & Solutions

1. Black Screen During Live Streaming

Possible Reasons:

Weak internet connection

Outdated app version

Device compatibility issues

How to Fix:

✔ Check Your Internet – Switch to a stable Wi-Fi or 4G/5G network.

✔ Restart the App – Close and reopen Bigo Live.

✔ Update the App – Download the latest version from Google Play or the App Store.

2. App Crashes Randomly

Possible Reasons:

Insufficient device memory

Corrupted app cache

Background apps interfering

How to Fix:

✔ Clear Cache – Go to Settings > Apps > Bigo Live > Storage > Clear Cache.

✔ Close Background Apps – Free up RAM for smoother performance.

✔ Reinstall Bigo Live – If crashes persist, uninstall and reinstall the app.

3. Audio/Video Sync Issues

Possible Reasons:

Network lag

Device overheating

Software bugs

How to Fix:

✔ Lower Stream Quality – Reduce resolution in Bigo Live settings.

✔ Cool Down Your Device – Avoid streaming while charging.

✔ Restart Your Phone – Refreshes system processes.

Advanced Troubleshooting

Check Bigo Live Server Status – Visit official social media for outage alerts.

Test on Another Device – Helps identify hardware-related problems.

Contact Support – Report persistent issues via Bigo Live > Help Center.

Prevent Future Problems

🔹 Regularly Update Your Phone’s OS

🔹 Use a High-Performance Device (Recommended: 4GB+ RAM)

🔹 Avoid Overloading with Filters/Effects

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